Privacy Policy
This Privacy Policy outlines how Fairplaylive.co.in (“we,” “our,” or “us”) collects, uses, stores, and discloses your personal information in connection with your use of our website and services. This policy is an integral part of our Terms of Use and should be read together with them. By accessing our website, creating an account, or placing a bet via our site or mobile applications, you consent to the practices described in this Privacy Policy.
We are committed to protecting your privacy and handling your personal information responsibly. We may review and update this Privacy Policy periodically. All changes will become effective immediately upon posting on our website or mobile apps. Your continued use of our services signifies your acceptance of any changes. Please visit this page regularly to stay informed about how we handle your data.
1. Types of Personal Information We Collect
In the course of operating our business, we may collect and hold personal information such as:
Full name, gender, date of birth, and contact details
Residential and postal addresses
Email address and phone numbers
Identification documents (e.g., passport, driving license, utility bill, etc.)
Financial and transactional information
Audio recordings of calls and user activity on our site/app
Employment-related details such as job title
Survey responses, preferences, and promotional interactions
2. How We Collect Personal Information
We collect your personal information through legal and fair means, typically directly from you, when you:
Register for an account on Fairplaylive.co.in
Use our services or access our website or app
Participate in offers, promotions, or contests
Contact us via SMS, email, phone, or social media
Submit feedback or engage in surveys
In some cases, we may also collect information from:
Credit agencies and identity verification providers
Law enforcement or government entities
Cookies and similar technologies when you use our platforms
3. Why We Collect, Use & Share Your Personal Information
We collect, store, and process your personal information for purposes such as:
Creating and managing your account
Providing and improving our products and services
Fulfilling legal and regulatory obligations
Communicating with you about updates, offers, or promotions
Conducting identity verification and security checks
Investigating suspected fraud or illegal activity
Performing market research, analytics, and user profiling
4. Disclosure of Your Personal Information
By using Fairplaylive.co.in, you authorize us to share your personal information within our group of companies or with trusted third-party service providers, including but not limited to:
Payment processors and verification agencies
IT and cloud hosting service providers
Marketing and advertising partners
Legal and regulatory authorities when required
Law enforcement for fraud prevention
Business partners during mergers or acquisitions
We do not sell your personal information to third parties. Where your information is shared, we ensure all third parties are bound by strict confidentiality and data protection agreements.
5. Security of Your Information
We take the security of your data seriously and implement industry-standard measures to safeguard your personal information:
Data is stored securely on protected servers with firewall protections
Payment credentials are not stored or processed by us directly
All data transfers are encrypted using SSL (TLS 1.2 or higher)
Access is limited to authorized personnel who are bound by confidentiality agreements
You are responsible for keeping your login credentials secure and logging out after using our services.
6. Accessing and Updating Your Personal Data
We take reasonable steps to ensure your personal information remains accurate and up-to-date. You can request access to or correction of your data by:
Logging into the “My Account” section of the site/app
Contacting our support team with a verified request
7. Overseas Transfer of Data
In certain circumstances, we may need to transfer your personal information outside your country of residence, such as:
When using overseas service providers under contract
When legally required or requested by you
Within our group of international companies
We ensure that any cross-border data transfers comply with applicable data protection laws and maintain appropriate security standards.
8. Unsolicited Personal Information
If we receive personal data that we did not request, we will determine whether it is necessary for our business. If not, we will delete or de-identify the information, where legally permitted.
9. Non-Personal Information Collection
We may collect non-personal data to analyze trends, manage our platforms, and enhance your experience. This includes:
IP address tracking (linked to your user ID after login)
Device data and browsing behavior through cookies or web beacons
Aggregate demographic or statistical data for internal use
This information helps us improve our services and ensure security.
10. Use of Cookies
Cookies are small data files stored on your browser to enhance your experience. We use cookies to:
Remember your preferences and improve site navigation
Ensure core website functionalities work properly
Measure performance and track marketing effectiveness
You can manage or disable cookies through your browser settings, but some site features may be affected.
Third-Party Cookies
We may work with third-party advertising and analytics partners who use cookies, pixels, or tags to collect information. These tools help deliver relevant ads based on your browsing behavior. You can opt out of interest-based advertising by adjusting your preferences via browser settings or using services like www.allaboutcookies.org.
1. Making a Complaint
If you believe we have mishandled your personal information, please contact us directly at:
We will investigate your complaint promptly and respond within a reasonable timeframe.
